Terms and Conditions

Dear valued customers,

Our main purpose is to create a safe and happy space for our community. Therefore, we want to make sure that we are offering you a simple yet exciting shopping experience. To make your shopping experience fuss-free and enjoyable, please take a moment to read through the following terms before entering the site.

CHAPTER 1 – GENERAL PROVISIONS

Article 1 (Purpose)

The purpose of these Terms and Conditions of Use is to set forth the rights, obligations and responsibilities of the parties using the website and form the terms and conditions on which the Company provides any information, products, and/or services and other services (collectively “Services”) provided by PT Rumah Mondde Sonne (the “Company”) through this website, www.monddesonne.com (the “Website”) and to promote mutual development through exercising and performing their rights and obligations pursuant to the Terms and Conditions of Use. This Website is operated by the Company. These terms and conditions (the “Terms“) apply to the Website and form the terms and conditions on which the Company provides any information, products and/or services to you. 

Please take the time to read through the Terms before you use and/or access the Website. By visiting or using the Website and/or using any services provided by the Company and/or purchasing any products from the Company, you confirm that you have acknowledged, understood, and agree to adhere to these terms of use, including the privacy policy (which is incorporated herein by reference), and then to comply with all applicable laws and regulations. If you do not agree, do not use the site.

If you are below 18 years old, you must obtain the consent of your parent(s) or legal guardian(s) before accessing, using and/or making any purchase through the Website.

The Company is an online retail company that sells beauty and personal care products such as fragrances.

Article 2 (Definition of Terms)

1. The definitions of the terms used in this Terms and Conditions of Use are as follows:

1. User: Members and non-members who are granted the Services provided by the Company in accordance with the Terms and Conditions of Use.

2. Member: Any individual who has registered themselves as a member according to the registration process established by the Company, and who is consistently provided information of the Company and eligible to use the Services provided by the Company.

3. Non-member: A person who uses the Service provided by the Company without signing up as a Member.

4. Buyer: Any person purchasing the Products of Sellers registered with the Company.

5. Seller: The Company.

2. Terms that are not defined in Article 2(1) are to be interpreted in accordance with related laws and regulations and standard transaction practices.

Article 3 (Disclosure, Validity, and Amendment of the Terms and Conditions of Use)

1. The Company will disclose the defined Terms and Conditions of Use on the Terms and Conditions of Use page. 

2. The Company reserves the right to update, amend and/or replace any part of the Terms when there are reasonable reasons, to the extent that the amendments do not violate related laws.

3. The Terms and Conditions of Use are amended by the Company posting the revised Terms here. You should check this page frequently to review the most current version of the Terms and to see if there are any updates or changes to the Terms. Your continued use of and/or access to the Website following the posting of any changes constitutes your acceptance to the Terms posted.

4. Agreeing to the Terms and Conditions of Use shall mean to agree to regularly visit the Website operated by the Company to confirm amendments to the Terms and Conditions of Use. The Company shall not be responsible for any damages that may arise to Members or Users in connection with their failure to understand information regarding the amended Terms and Conditions of Use.

5. Any Member that does not agree with the amended Terms and Conditions of Use may request to delete their accounts on the Website (Termination of the User Agreement). In the event the User fails to express their refusal of the amendments of the Terms and Conditions of Use, despite the Company disclosing and notifying the User of the fact pursuant to Article 3(2) that the Company will consider failure to express refusal by the effective date of the amendment as consent of the amendment, the Company will deem that the User has consented to the amendment.

Chapter 2. User Agreement and Data Protection

Article 4 (Establishment and Termination of the User Agreement)

1. Some of the services and/or features on the Website require you to register for an account. When you register for an account, you will be required to provide information to us. Any information you provide to the Company which constitutes personal data will be held in accordance with the terms of the Company’s privacy policy as set forth in Article 6 of these Terms. The account password you use for your account should be unique and should be kept confidential and not disclosed to any third party.

2. You must notify the Company immediately of any breach or suspected breach or unauthorized use of your account. The Company reserves the right, in the Company’s sole discretion and without notice, to disable, deactivate and/or terminate any account for any reason including, without limitation, if you have failed to comply with any of the provisions of the Terms.

3. The Company may terminate the User Agreement if any of the following occurs or is found to have occurred:

1. if a Member infringes upon or causes damage to rights, reputation, credit or any other legitimate interest of any other Member or a third party, or violates any laws and regulations or public order and good morals;

2. if a Member engages in, or tries to engage in any acts which impede the proper processing of the Services provided by the Company; or

3. if a Member otherwise engages in any acts in breach of the Terms and Conditions of Use or in the event of occurrence of any reasons for termination prescribed by the Terms and Conditions of Use.

4. Even if the Company terminates the User Agreement, pursuant to this Article, the Terms and Conditions of Use shall continue to apply with respect to the consummation of a sale and purchase contract entered into on or before the termination.

Article 5 (Control over Accounts, Email Addresses and Passwords)

1. Each Member shall be responsible for the control over his/her/its email address and password, and may in no event assign or lend any of them to a third party.

2. Each Member and each user shall take the responsibility for any and all damages and losses arising out of the leak, assignment or lending of a Member’s email address or Password, that occurs due to a cause that is not attributable to the Company.

3. If a Member becomes aware of the theft, or unauthorized use by a third party, of his/her/its email address or password, the Member shall immediately notify the Company thereof and the Company shall exert its best efforts to handle the situation promptly.

4. Notwithstanding the foregoing, you agree that any access to and/or use of the Website and/or the Company’s services, and/or any information or communication transmitted, which is referrable to your account shall be deemed to be access or use by you and/or information or communication validly transmitted by you, and the Company shall not be obliged to make any enquiries as to the user of your account. The Company shall be entitled to act upon, rely on and hold you responsible for any such access or use and/or information or communication transmitted as if the same were acted by you

Article 6 (Protection of Personal Information)

1. The Company is committed to ensuring that your privacy is protected and respected. This Article shall be applicable as the website’s privacy policy. The privacy policy is created to inform you about how the Company processes the data the Company collect from and about you when you visit the Website, purchase any of the Company’s products or services, attend the Company’s events, or use any of the Company’s services, features, or other offerings. 

2. When you interact with the Company’s Services, whether by using the Website or communicating with the Company, with your consent, the Company may collect data from you, and you have the right to withdraw your consent at any time. Upon your request to withdraw consent, the Company will cease processing your data within no more than 3 × 24 hours from the time the withdrawal request is received through the Website. 

3. The data the Company may collect as mentioned in Article 6 (2) above includes your name, email address, telephone number, shipping/billing address, date of birth, and information regarding your browsing and shopping behavior. 

4. The Company will collect your data when you place an order, chat with the Company’s Customer Service WhatsApp, register an account, browse the Website, and use other services offered by the Website. Data collected is used to process your orders until fulfillment, deliver marketing communications, give access to services for registered users, personalize your shopping experience, and provide assistance via the Company’s Customer Service.

5. The Company will not use data from the User other than for the purpose of providing Services, nor will it provide such information to any third party without the explicit consent of the User. However, cases where related laws and regulations have determined otherwise are exceptions.

6. The Website may use cookies and similar technologies such as pixels to collect information. Cookies and similar technologies are widely used in order to improve site experience, as well as to provide information to the owners of the Website, for example, your preferences, sign-in information, or usage of the Website’s services. Cookies are also used to show the Company’s users products and services based on their preferences as well as to allow the Company’s third-party partners to deliver relevant advertising.

7. The Company uses third-party services on the Website (such as Google Analytics) to evaluate your use of the Website, compile reports on activity (based on the collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, date and time, amount of time spent on pages, page analytics, link clicks, search terms, and other similar usage data), and/or analyze performance metrics. These may mean cookies and other technologies are used to help collect, analyze, and provide the Company with relevant reports.

8. The Company may partner with third-party advertising companies and marketing organizations to display recommendations that the Company believe will be of interest to you, or to display the Company’s advertising on other sites or apps. The Company’s partners use cookies and web beacons (for example, pixels) and may collect certain data typically associated with online identifiers, including your email, email hash, user ID, session ID, cookie ID, browser type, mobile device, referring URL, member ID, city, country, demographic data, and information about your activities on the Website and other sites or apps to provide you targeted advertising based upon your consumer profile. Please contact the Company for more information on how to opt-out.

9. In accordance with related laws and regulations, the Company will strive to protect the personal information of the User. Any matter related to the protection of personal information of the User shall be handled in accordance with related laws and regulations, as well as the privacy policy of the Company, which is incorporated herein by reference.

10. For maximum security the Company uses an Extended Validation SSL certificate. Your personal information is encrypted using this certificate when being transferred across the Internet.

11. The Company is responsible for ensuring that your data is held securely, that you are given accurate information about how your data is used, and that your rights regarding your data are respected. Information about the Company’s customers is an important part of the Company’s business, and the Company are not in the business of selling it to others.

12. As a User and personal data subject, you have the right to access, correct, update, or delete your personal data, as well as to restrict or object to its processing, especially decisions made through automated means. You may also request information about how your data is used and seek compensation if a data breach causes you harm.

13. The information the Company learns from customers helps the Company personalize and continually improve your shopping experience at the Website. The Company shall retain information only for as long as it serves the purpose(s) for which it was initially collected as stated in this privacy policy, subsequently authorized, as necessary or appropriate, to provide the Services, and for business continuity purposes. When your data is no longer necessary for such purpose(s), the Company will securely delete it. Furthermore, the Company will destroy the data once the retention period has expired or once it has been stored for 10 years, in accordance with applicable laws and regulations. 

14. The Company shall use the information that you provide for the following purposes:

    1. To create your personal account at the Website.

    2. To process your orders via the Company’s online services (e.g. your name, address, date of birth, and bank details).

    3. To send text message / WhatsApp notifications of delivery status (e.g. your mobile phone number).

    4. To send you personalized marketing offers, such as newsletters, relevant ads, and product catalogs (e.g. your email address, your name, and your postal address), unless you object.

    5. To contact you in the event of any problems with the delivery of your items (e.g. telephone number, address).

    6. To answer your queries and to inform you of new or changed services (e.g. your email address).

    7. To notify the winners in competitions arranged online or on the Company’s social media channels (e.g. your email address, your social media handle, name, home address, and telephone number).

    8. To manage your account by carrying out credit checks (e.g. name, address, date of birth).

    9. To analyze your personal data to provide you with relevant marketing offers and information (e.g. name, shopping behavior), unless you object.

    10. To validate that you are of legal age for shopping online (e.g. date of birth).

    11. To send you surveys in order to give you a possibility to influence the Company’s offer and service (e.g. e-mail address), unless you object.

For the purposes described in Article 14.4, 14.9, and 14.11 abovementioned, you will receive such communications unless you choose to opt out. You may object or request to stop receiving these communications at any time by following the opt-out instructions provided in the Company’s messages or by contacting the Company directly.

15. When you contact the Company’s Customer Service WhatsApp channel for any purpose, your data and chat history may be stored for customer service quality evaluation and future marketing notification purposes. If you would prefer not to receive the Company’s notifications or have your data deleted, simply reply to the message to opt-out.

16. The Company shall not pass on, sell, or swap your data to third parties for marketing purposes outside of the Company. Any data shared with third parties, such as shipping agents involved in delivering your goods, is solely for the purpose of fulfilling the Company’s obligations to you. Additionally, the Company may disclose your personal data to authorized parties such as credit reference or debt collection agencies for purposes including credit assessments, identity verification, and debt recovery. The Company shall ensure that any third party receiving your data provides an adequate level of data protection in compliance with applicable laws and regulations in Indonesia.

17. In the event of a personal data breach that results in unauthorized access, disclosure, alteration or loss of personal data, the Company will notify the affected User(s) no later than 3×24 hours after becoming aware of the incident. The notification shall include a description of the nature personal data breach, the personal data affected, the potential impact of the breach, measured that have been or will be taken by the Company and steps Users can take to protect themselves.

Chapter 3. Products and Services

Article 7 (Product Information and Description)

1. The Company endeavours to be as accurate as reasonably possible in the information the Company provides about the products available through the Website, including in relation to product descriptions, pricing, promotions, availability and shipping information. The actual products may differ from the images of the products displayed on the Website, and the colours of the products may appear different in reality due to, amongst other things, studio lighting conditions or variances in the technical specifications and settings of the device which you use to view the products. Weights, measurements and other similar descriptions of products on the Website are provided for illustration and convenience only. In particular, minor variations in measurements (within 1 inch or 2.5 cm) are not considered a defect.

2. The Company does not warrant or represent that the information provided on the Website including, without limitation, the prices, images, descriptions, specifications and indications of availability are accurate, complete, reliable, current, or error-free. The Company reserves the right to correct any inaccuracies, omissions or errors, and to update or amend the information on the Website at any time without notice.

3. If the Company discovers an error in the price of a product that you placed an order for, the Company will notify you as soon as possible and provide you with the option of proceeding with your order at the correct price. If the Company is unable to contact you, your order may be cancelled and in such an event, the amount paid by you will be refunded to you via your original payment method.

Article 8 (Orders)

1. The information and details on the Website do not constitute an offer for sale, but an invitation to treat. By placing an order and complete payment of the order, these constitute an offer by you to purchase the product(s) in your order from the Company. A contract between you and the Company for the sale and purchase of the product(s) in your order shall only be formed when your order is accepted by us, such acceptance being evidenced by the Company’s written notification to you (sent via email) confirming that your order has been paid and will be shipped.

2. You may place an order with the Company by submitting it in the form prescribed on the Website, and providing such details and information as indicated on the Website. Once you have done so, the Company will send you an email notifying you of the Company’s receipt of your order. Please note that this notification does not mean that the Company has accepted your order. It is your responsibility to ensure that your order has been paid and all information provided to the Company is accurate.

3. An order is considered complete after all of the following conditions are fulfilled:

1. you have completed payment as stated in the invoice;

2. you have received an email confirmation that the order has been confirmed; and

3. your order has been delivered to the stated shipping address.

4. The Company reserves the right to accept or decline any order in the Company’s sole and absolute discretion without assigning any reason. The Company will notify you if the Company are unable to accept and/or process your order for any reason including, without limitation, if the product(s) in your order is out of stock or is unavailable, if the Company has identified an error in the price and/or description of the product, or if the Company is unable to meet a delivery deadline or other request you have specified. The Company reserves the right to specify limits on the quantities of any product(s) that may be ordered by you at any time and in such manner as the Company may determine. Unless the Company agrees otherwise, all orders are for personal and/or gifting purposes only and not for commercial purposes (such as resale), and without prejudice to the generality of the foregoing, the Company reserves the right to restrict orders for multiple quantities of any item(s) to any one customer or address.

5. The electronic invoice generated from the Website holds as legal proof of purchase order and can be used as reference to your transaction. The Company recommends you to keep the invoice of every purchase for historical data and tracking purposes. Your invoice can be found inside each order detail from your account page and the Company will also send a copy via email after the transaction is confirmed.

Article 9 (Prices and Payment)

1. The price payable for a product is the price listed on the Website. The Company reserves the right to amend the price of any product at any time without giving any reason or prior notice. Unless otherwise stated, prices are in Indonesian Rupiah (IDR) and prices specified in any other currency are for reference purposes only and the actual amount you pay for a product in any currency other than Indonesian Rupiah may differ from the price listed and will be determined by the relevant third party that processes the payment of your order. Any orders that are unpaid after the specified payment time-frame shall be cancelled automatically unless the Company determines otherwise in the Company’s discretion.

2. The Company currently accepts the following payment method:

1. Credit Card (Visa, American Express, JCB and Master Card) Subject to verification from the Company’s Payment Gateway partner (Midtrans) system. Should the card that you use not pass through authorization, your order will be automatically canceled. You may reorder the item using other payment methods but the Company cannot guarantee the product availability. Please note, at this moment the Company does not accept international credit cards apart from Indonesia. If you would like to use international credit cards, please contact Customer Services.

2. Virtual Account (BCA) You may perform payment through electronic bank transfer to the Company’s selected partner accounts (BCA and Mandiri Bill Payment) using virtual account. Transfer made to this account will be automatically verified by the Company’s Payment Gateway partner (Midtrans) system (no manual confirmation needed). However, should you fail to make payment before 1×12 hours expiry time or if there is any failure in the verification process, the invoice that you received will be canceled without notification, and your order will be automatically released. You may reorder the item but the Company cannot guarantee the product availability.

3. Manual Bank Transfer Although manual bank transfer is not advisable for security purposes, the Company may accept this payment method through a case-by-case basis. Payment made via this method should be done within 24 hours after the invoice has been sent to you, and the Company will process your order once the payment has been received on the Company’s account. The Company will not keep your order until you have made the payment. Please contact the Company’s Customer Services should you wish to pay through manual bank transfer.

3. Payment should be made strictly in 12 hours after checking out. The Company will automatically send an invoice with the details of your order via email. If you can’t transfer and confirm within that time, your orders will automatically expire. You may order again, but the Company cannot guarantee the availability of the Company’s products. 

4. You have to confirm your payment at the Company’s webstore to validate your purchase or simply contact the Company through the Company’s Customer Service. Confirmation (only for bank transfer) should be made strictly after you have paid your order. You can make the confirmation easily by clicking on the ‘CONFIRM PAYMENT’ link. Be sure to keep your order ID so you can confirm your order. You do not need to confirm your payment if you pay with Credit Card or Virtual Account Method.

Article 10 (Taxes and Duties)

You are responsible for the payment of any and all taxes or duties levied or charged on your order (including any taxes or duties payable for the delivery or shipping of your order).

Article 11 (Delivery)

1. Each order will be delivered to the address specified therein. The Company shall not have any responsibility to enquire into the form, correctness or completeness of any address provided. Any delivery times and dates specified on the Website or stated by the Company are only estimates and the time taken for delivery may be longer. Delivery of orders may take longer during sale or launch periods, holidays and where unforeseen circumstances occur. Deliveries for orders are services provided by external third parties and the Company shall not be liable for any delay in the delivery of your order. The Company shall have the right (but not the obligation) to treat multiple orders made by the same customer (including without limitation orders made using the same account) as a single order and shall have the right to merge any such multiple orders into a single shipment for the purposes of delivery without prior notice to you.

2. Should any item(s) in your order be out of stock or be on back-order, the Company will only deliver your entire order when such item(s) become available, unless otherwise specified by us

3. If the delivery of your order fails for any reason and your order is returned to us, the Company would be happy to arrange for the re-delivery of your order, subject to you paying the Company for any costs incurred by the Company in relation to the return of your order and/or for such re-delivery. Should you fail or refuse to take delivery of your order for any reason, your order will be deemed cancelled and the amount paid by you for your order, less all costs and expenses incurred by the Company in relation to the processing, delivery and/or shipping of your order, will be refunded to you via your original payment method.

Article 12 (Cancellation)

A Buyer may cancel an order of purchase at any time prior to the payment completion of the order. However, if cancellation is requested after payment is completed, a Buyer may not cancel an order of purchase but shall request a return pursuant to the procedures for return of purchased goods. If the order is in progress, the Buyer must first confirm with Help Center whether it is possible to cancel the order.

Article 13 (Return)

1. The Company does not accept return or refund of products for change of mind or other purposes. 

2. The Company does not provide pick up services for exchanges.

3. To request for exchanges, please contact the Company’s Customer Service via phone or email, as soon as possible, within 48 hours after the delivered date of merchandise, and mention your order number. The Company’s Customer Service will verify your order.

4. When the exchange request is verified by the Company’s Customer Service, the Company will provide you with the instructions to complete the exchange process.

5. Conditions for exchange which will be verified through the unboxing video provided by the Buyer to the Company and physical checking by the Company. The Company will verify and inspect returned products, and reserves the right not to accept the exchange. 

6. To the extent fully permitted by relevant laws, only in any of the following cases, the Buyer may demand a return, exchange or refund:

1. if the item is lost, destroyed or damaged due to a cause attributable to the Seller;

2. if the products delivered differ from those shown or advertised on the product page;

3. if the products delivered differs from those ordered;

4. If the products delivered are defective; or

5. if any item, accessory or component of the products delivered is missing.

Article 14 (Payment Protection)

1. All payments made by Users through the Website are processed securely by a third-party payment service provider. The Company does not store or have access to Users’ complete payment information, such as credit card numbers or banking details.

2. By using the Website and completing a transaction, the User acknowledges and agrees that all payment transactions are subject to the terms and privacy policies of the applicable third-party payment service provider.

3. The Company will not be held liable for any errors, delays, interruptions, or failures in payment processing attributable to the third-party payment provider. Any such issues must be addressed directly with the payment service provider.

4. The Company is not responsible for any unauthorized use of payment information, fraudulent transactions, or losses incurred by the User during or as a result of the payment process.

5. Users are solely responsible for ensuring the accuracy of the payment details they provide. It is the User’s duty to promptly notify their financial institution and the payment service provider in the event of any suspicious or unauthorized activity.

Chapter 4. Management and Protection of Users

Article 15 (Management of Users)

1. The Company may take the following actions against a Member who has violated the Terms and Conditions of Use, applicable laws and general principles of commercial transactions:

1. restriction upon the use of certain services;

2. termination of a User Agreement; and

3. bringing a claim for damages.

2. If the Company intends to take any action provided in the foregoing section against the Member, the Company must in advance notify the Member thereof by phone or by email, and if inevitable (such as, if it is impossible to reach such Member or in an emergency situation), the Company may notify the Member after taking the action.

3. The Member may raise an objection to the action (to be) taken by the Company hereunder, if the Member has a reason for such objection.

Article 16 (Liability for Copyright Infringement)

1. All intellectual property rights including, without limitation, copyright, trademarks, design rights and patents, HTML and codes, in and to the Website, the content and any material published in the Website (collectively, the “Materials”) are owned by or lawfully licensed to the Company. You are granted a personal, non-exclusive, revocable, non-assignable and non-transferrable license to use and view the Materials solely for your personal use only. Save as aforesaid, you shall not, without the Company’s prior written consent, copy, reproduce, modify, republish, upload, post, transmit, adapt, download, distribute or howsoever deal with any Materials in any form or by any means. Save as expressly provided herein, all rights in and to the Materials shall vest and remain with the Company and the Company’s licensors, and all such rights are expressly reserved.

2. Without prejudice to the generality of the foregoing, the name of Mond de Sonne, trademarks, logos, and other identifiers used in or in connection with the Website and the Materials are the proprietary marks or trademarks of the Company and its licensors and may not be used, copied and/or modified in any manner, including without limitation, in any advertising or publicity, or as a hyperlink, without the Company’s prior written consent. Nothing in this Terms shall be deemed to grant you any license or right in or to any trademarks, logos or other proprietary right in the Website and/or the Materials.

3. The following organizations may link to the Website without prior written approval:

1. government agencies;

2. search engines;

3. news organizations;

4. online directory distributors may link to the Website in the same manner as they hyperlink to the Websites of other listed businesses; and

5. system wide accredited businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to the Website.

these organizations may link to the Website home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

4. The Company may consider and approve other link requests from the following types of organizations if the Company has decided that (a) the link would not make the Company look unfavorably to itself or to the Company’s accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to the Company from the visibility of the hyperlink compensates the absence of the Company; and (d) the link is in the context of general resource information.

1. commonly-known consumer and/or business information sources;

2. dot.com community sites;

3. associations or other groups representing charities;

4. online directory distributors;

5. internet portals;

6. accounting, law and consulting firms; and

7. educational institutions and trade associations.

These organizations may link to the Website home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

5. If you are interested in linking to the Website, you must inform the Company by sending an e-mail to hello@monddesonne.com. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to the Website, and a list of the URLs on the Website to which you would like to link. Wait 2-3 weeks for a response.

6. Approved organizations may hyperlink to the Website as follows:

1. by use of the Company’s corporate name; 

2. by use of the uniform resource locator being linked to; or

3. by use of any other description of the Website being linked to that makes sense within the context and format of content on the linking party’s site.

7. No use of the Company’s logo or other artwork will be allowed for linking absent a trademark license agreement.

8. Without prior approval and written permission, you may not create frames around the Website’s webpages that alter in any way the visual presentation or appearance of the Website.

Article 17 (Prohibited Activities)

1. You are not to use the Website and/or the Materials and/or the Company’s services or products and/or your account for any illegal, unlawful or unauthorised purpose and/or any other purpose not expressly authorised by the Company.

2. You are not to use any bot, spider or other automatic device, manual process or data mining or extraction tool to access, monitor, copy or use the Website and/or the Materials, interfere with the Website and/or any inventory or availability of the Company’s products, and/or place or make any preparatory steps to place orders for products on the Website.

3. You are not to attempt to gain unauthorised access to the Website and/or any other user account, or otherwise interfere or disrupt other computer systems or networks that may be connected to the Website, interfere with the utilisation and/or enjoyment of the Website by another user, or use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the Website’s data or damage or interfere with the operation of another user’s computer or mobile device or the Website.

4. You are not to disrupt, interfere with, hack into or otherwise impair the proper working of the Website and/or post or transmit through the Website any information, graphics, data and/or any other material that contains any computer virus or other invasive or damaging code, program or macro; infringes any third-party intellectual property or any other proprietary rights; and/or any such information, data or material that may be defamatory, libelous or threatening or is obscene, pornographic, indecent, counterfeited, fraudulent, stolen, harmful or otherwise illegal under any applicable law or regulation; and/or is or may be construed as offensive and/or otherwise objectionable, in the Company’s sole opinion.

Chapter 5. Miscellaneous

Article 18 (Indemnities, Warranties, and Limitation of Liability)

1. You agree to indemnify the Company and hold the Company and the Company’s directors, officers, employees, consultant, suppliers, licensors, contractors, partners, affiliates, agents and representatives harmless from any claims, losses, damages, costs and expenses (including, without limitation, legal fees) arising out of your access of, use of and/or participation in the Website and/or any Materials, including, without limitation, for (a) any claims of infringement of a third party’s rights; (b) damage to tangible property, bodily injury, or death; (c) negligence or willful misconduct caused or attributable to you or any of your agents; and (d) breaches of your obligations under the Terms.

2. The Website, the Materials, all information provided therein, the Company’s products and/or the Company’s services are provided to you on an “as is” and “as available” basis without warranties of any kind, either expressed or implied, other than those imposed by law, including but not limited to, warranties of title or implied warranties of merchantability, satisfactory quality, fitness for a particular purpose or non-infringement.

3. Without limiting the generality of the foregoing, the Company expressly disclaim any warranty, condition, guarantee, term or representation: (i) as to the reliability, accuracy, completeness, and validity of the Website and/or any Materials; (ii) that the functions contained on the Website will be secure, uninterrupted or error-free; (iii) as to the availability, accuracy, reliability and/or performance of the Website and/or any Materials; and (iv) that any defects will be corrected. Any and all such warranties, conditions, terms and representations are expressly excluded. The Company assumes no responsibility for errors or omissions in the Website and/or the Materials, including factual or other inaccuracies or typographical errors or omissions. You expressly agree that your use and/or access of the Website is at your sole risk.

4. You further acknowledge and agree that your access to and/or use of the Website is dependent on third party service providers such as the internet, network or other link providers. Your payment for any product(s) purchased from the Website is processed by third party payment system providers and the Company does not retain or process any such payment information other than for the purposes of providing you with the products or services specified in the Website in accordance with applicable law. The Company does not guarantee the security of such third party payment system(s) or any payment data on the Website, you agree that the Company shall not be responsible for any acts or omissions of any third parties and disclaim any and all liability in connection with the acts, omissions or defaults of such third parties. Without prejudice to the generality of the foregoing, the Company shall not be responsible for the results of any credit inquiry, the availability or performance of the Internet, your connection to the Internet or the actions or inaction of any other person or entity, including any internet service provider. By using the Website, you expressly relieve the Company from any and all liability in connection with the acts, omissions or defaults of such third parties.

5. You agree that we, the Company’s directors, officers, employees, consultant, suppliers, licensors, contractors, partners, affiliates, agents and representatives shall not under any circumstance be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind whatsoever, including, without limitation, lost profits, lost revenue, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any service(s), the Materials and/or the Website, and/or any product(s) procured or purchased from us, even if advised of their possibility. To the extent that any exclusion of liability under the Terms is not permitted under law, the Company’s aggregate cumulative liability under any claim shall in any event not exceed the amount that you have paid to the Company for the purchase of products from the Company .

6. The Company may provide links to third-party websites that the Company does not own or control. The Company shall not be responsible for the information collection practices of any website that the Company does not own or control. The Company encourages you to review and understand the privacy practices of third-party websites before providing any information to the Company.

Article 19 (Access to the Website)

The Company reserves the right to discontinue and/or disable the Website and/or any part of the Website and/or any Materials at any time in the Company’s sole and absolute discretion. The Company may change and/or remove any Materials and/or the Website at any time in the Company’s sole discretion. You acknowledge that the Materials and/or the Website may be out of date at any given time, and that the Company is under no obligation to update any such Material and/or the Website. The Company shall not be liable if for any reason any Materials and/or the Website, or any portion thereof, is unavailable at any time or for any period. The Company reserves the right to refuse any and all current or future access to and/or use of the Website for any reason without prior notice to you.

Article 20 (Other General Terms)

1. Governing Law and Choice of Forum: These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia. All legal proceedings arising out of or in connection with these Terms shall be brought exclusively to the South Jakarta District Court.

2. Assignment: The rights and obligations under the Terms may not be assigned or transferred (in whole or in part) by you to another party without the Company’s express written consent, and any such assignment or transfer shall be null and void.

3. Survivability: All provisions of the Terms that are expressed to survive or that by their nature are intended to survive the termination of the Terms shall survive such termination.

4. Waiver: The failure by the Company to enforce any right or term of the Terms shall not be construed as a waiver of such right or term.

5. Headings: The headings in the Terms are included for convenience and should be ignored in interpreting the Terms.

6. Severability: Should any provision of the Terms be held to be invalid, illegal or unenforceable, such provision shall be deemed not to form part of the Terms and shall not affect the validity of the other provisions of the Terms, which shall remain in full force and effect.

7. Reservation of Rights: The Company reserves the right to request that you remove all links or any particular link to the Website. You approve to immediately remove all links to the Website upon request. The Company also reserves the right to amend these terms and conditions and its linking policy at any time. By continuously linking to the Website, you agree to be bound to and follow these linking terms and conditions.

8. Entire Agreement: The Terms, and any other terms and conditions referred to herein, constitute the entire agreement between you and the Company with respect to the subject matter hereof and supersedes all prior communications and understandings with respect to such subject matter.

9. No Partnership: Nothing in the Terms or in your use and/or access to the Website shall be deemed to create any joint venture, agency, partnership, or employment relationship between you and the Company. 

10. Feedback, suggestions, or comments: If you wish to give any feedback, suggestions or comments, you can contact the Company’s Customer Service through:

1. Contact Us Page

2. hello@monddesonne.com